Conyac Support for Client

Support Center

How do I block (or unblock) a translator?

Last Updated: Aug 09, 2019 06:17PM JST
If you had an unsatisfactory experience working with a translator and wish to avoid hiring them again, you could do this by adding them to your Blocklist as follows.

Blocking a Translator

  1. Go to the feedback page of your finished translation requests
  2. Find the translator
  3. From the drop-down menu for 'Add to List,' select 'Block' 
  4. The translator will not be able to see your future requests for a particular language pair.
  5. Note: You will need to block them for each language pair for which you wish to avoid them.

Unblocking a Translator

  1. From the left sidebar on your screen, click Translators
  2. Click the Blocklist button on the Translator Lists page
  3. Find the translator you wish to unblock
  4. Click the 'x' button right next to the translator's language pair.
  5. The translator will be unblocked for that particular language pair.
  6. Note: You will need to unblock them for each language pair for which you wish them to see future translation requests.

Contact Us

http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete